Managing virtual marketplaces by different users
BMC Helix Digital Workplace Catalog users have the following capabilities for maintaining virtual marketplaces:
Capability | Catalog administrator | Internal service supplier | Internal service supplier administrator | Asset manager |
---|---|---|---|---|
Supported | Not supported | Not supported | Not supported | |
Supported | Supported | Supported | Not supported | |
Supported | Supported | Supported | Not supported | |
Supported | Supported | Supported | Supported | |
Not supported | Not supported | Not supported | Supported |
To enable the full catalog view
You can turn on the Enable full catalog view toggle on the Entitlements page to enable full catalog view so that all users can view and request all services and bundles in the catalog (unless the items are included in the restricted entitlements list).
When the Enable full catalog view is toggled on, BMC Helix Digital Workplace users will see a company preferred badge in the tiles of services to which they are entitled. For information about how services are displayed to end users, see Virtual-marketplaces.
To restrict services to only entitled users
You can restrict some services and bundles from being displayed to end users when the full catalog view is enabled.
- Select Services > Entitlements.
- Click the Restricted Services tab.
- Click Add Service, and add the services to the list.
Only users entitled to services through virtual marketplaces can view and request services available on the Restricted Services tab.
To view service entitlements by users
You can view services, bundles, and banners that are available to a selected user.
- Select Services > Entitlements.
- Click the Entitlements by User tab.
- Select the user.
- Click View User Entitlements.
To manage virtual marketplaces
You can update, rename, and delete virtual marketplaces that you have created.
Simply click to open a menu with those options.
For information about how to create and configure virtual marketplaces, see Creating-virtual-marketplace-entitlements.