Upgrading
You can upgrade to the latest version of TrueSight Operations Management by running the installation programs from the command line or from a wizard. To maximize uptime, you can also upgrade by migrating from the earlier versions of the product components to the current version. Depending on the components installed in your implementation, you might also need to migrate data or configurations to the current version.
Make sure that you back up the current version of the product before you start the upgrade process.
Process overview
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Remedy Single Sign-On installation
Presentation Server upgrade
Infrastructure Management upgrade
IT Data Analytics upgrade
App Visibility Manager upgrade
Synthetic upgrade and migration
Real End User Experience Monitoring upgrade and migration
Post-upgrade