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BMC Helix Operations Management 26.2

 

Release notes and notices Updated 28 Apr 2026

Learn what’s new or changed for BMC Helix Operations Management 26.2, including new features, urgent issues, documentation updates, and fixes or patches. 

DateSummaryReference
April 27, 2026

Updates available in this release:

  • Detect meaningful performance issues with composite alarm policies
  • Reset the timeout duration in time-based enrichment policies
  • Use range-based thresholds to define conditions in alarm policies
  • (Controlled availability only) Configure authorization profiles with bulk selection of parent and child services
  • (Controlled availability only) Access devices associated with a service
26.2 enhancements and patches
March 25, 2026

Updates available in this release:

  • Dynamic time frame evaluation in event policies
  • Audit trail for email notification recipients
  • (Controlled availability only) Reapply dynamic data enrichment policies on events
  • (Controlled availability only) Unrestricted access to services for RBAC users
26.1 enhancements and patches
February 27, 2026None26.1 enhancements and patches
January 28, 2026
  • Download alarm policy data in a CSV file
  • Configure blackout policies for a custom duration
  • Override automatic deduplication for events from the same source identifier
  • (Available for logged-in users only) Get help faster with DocuAssistant
26.1 enhancements and patches

 

Collecting data

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

As an operator, monitor and manage events. As an administrator, set up event policies to reduce event noise.

Setting up and going live

As an administrator, load company data and set up the service.

Policy, event data, and metric data management endpoints in the REST API

As an administrator or developer, use REST API endpoints to manage policies and event data.

Setting up access control

As an administrator, set up role-based access control and data-level access control.

Detecting anomalies by using static and dynamic thresholds

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Integrating

As an administrator, us BMC Helix Operations Management to integrate with several products for event and incident management.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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FAQ

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BMC Helix Operations Management 26.2