Register for the Helix On-Premises Migration Enablement (HOME) program to receive tailored guidance to migrate non-containerized versions of products to the BMC Helix containerized versions.

Review this page to migrate TrueSight Operations Management 11.3.xx or later to BMC Helix Operations Management on-premises. 

For information about BMC Helix Service Management on-premises HOME program, see Registering for the Helix On-Premises Migration Enablement program.

Roles and Responsibilities

The HOME program ensures that you receive support for your upgrade, and you perform an active role in preparing and executing the deployment and migration.

Role	Responsibilities
BMC Helix	Define migration program structure and scope Identify the platform, tools, and applications for migration Evaluate customer updated plans and guide them with workshops, if required Share documentation, templates, and training resources Provide best practice guidance and review sessions
Customer	Understand the deployment architecture Update the planning documents and the worksheets Perform environment setup Use triaging tools Execute migration steps Engage with partner services, if needed Maintain third-party infrastructure Migrate configurations and integrations

The HOME program workflow

The following diagram illustrates the structured journey of the HOME program, guiding you from initial preparation through upgrade execution:

To register for the HOME program

By registering for the HOME program, you can align your team, validate prerequisites, and get dedicated support and a seamless upgrade experience. 

1. Call BMC Helix customer support or log in to BMC Helix Support Central to open a HOME case.

   The BMC Helix support team schedules a kickoff call.

2. Discuss your environment details to plan your migration and the migration date.
   Information

   Important

   You must plan your migration date at least three to four weeks after you open the case.

    

3. Analyze the environment and update the templates. See Stage 1 in the Upgrade process overview page.
4. Plan and prepare for deployments. See the Day 0 and Day 1 tabs in the Deployment overview section.
5. Close the HOME case.

Where to go from here

1. Execute the deployments and configurations. See the Day 1 and Day 2 tabs in the Deployment overview section.
2. Run the following migration tools and perform the migration tasks.
   • Policy migrator tool
   • Event migration utility

3. Migrate integrations. See Migrating integrations.

4. Validate in the QA or non-production environment.
5. (Optional) Create a new support case for a post-migration follow-up discussion with a BMC Helix expert.
6. Close the support case.