Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, documentation updates, and fixes or patches.
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| April 24, 2026 | Enhancements included in this release: Use Ask HelixGPT to investigate and help resolve a situation Run Deep Root Cause Analysis for a situation in Microsoft Teams by using Ops Swarmer Identify the root cause of a situation by analyzing logs from Splunk Enterprise Support for multiple indexes in Elasticsearch logs for identifying the root cause of a situation Customize the number of entries to be displayed in Ops Swarmer or Ask HelixGPT chats Edit the services created or imported into BMC Helix Discovery from the BMC Helix AIOps console Set a preset as the global preset on the Services page Optimize operational efficiency with the enhanced AIOps Value dashboard Sync vulnerability remediation scripts generated by BMC HelixGPT to Ansible Automation Platform Improvements to the Vulnerability details page Additional information in the Remediation Status column on the Vulnerability details page Controlled availability customers only Faster root cause analysis with standalone events on the service details page Proactively identify service impact with KPI metrics-based predictions Identify unavailable services with improved health scoring Control access to services and related data with role-based access control Support for Internet Protocol Security-based situation correlation
| 26.2 enhancements and patches |
| March 4, 2026 | The cumulative updates from previous releases (25.4.01 and 25.4.02) are rolled into the 26.1 release for on-premises users. | 26.1 enhancements and patches |
| February 27, 2026 | Enhancements included in this release: Upgrade to the latest fine-tuned AI model HelixGPT-v7.4 Get faster access to prediction event details
| 26.1.01 enhancements |
| January 28, 2026 | Enhancements included in this release: Upgrade to the latest fine-tuned AI model HelixGPT-v7.3 (Controlled availability customers only)Identify the root cause of a situation by using Deep RCA Get similar situations for incident analysis with the Ops Swarmer agent Identify event correlation gaps with the Top Offenders section in the AIOps Value dashboard Analyze a subset of traces in the OTel Raw Trace Data dashboard (Available for logged-in users only) Get help faster with DocuAssistant (Controlled availability customers only) Control the loading of CIs on the service details page in large topologies Automate vulnerability remediation in BMC Helix AIOps Improvements to the Vulnerability details page
| 26.1 enhancements and patches |
The following links provide updates about the integrated BMC Helix AIOps products:
