BMC Helix Portal 26.1

BMC Helix Portal is a part of the BMC Helix IT Operations Management (ITOM) solution and is the launchpad for all your licensed BMC Helix services. BMC Helix Portal is built on a microservices-based architecture and is available both as a SaaS service and as a container-based on-premises deployment.

With BMC Helix Portal, you can use common services such as user management, tenant management, and single sign-on. As a tenant administrator, you can use these common services to set up role-based access control for all the integrated BMC products available on the platform. When you access BMC Helix Portal, you see all the products for which you have a valid license.   

Release notes and notices Updated 26 Mar 2026

Learn what’s new or changed for BMC Helix Portal 26.1 including new features, urgent issues, documentation updates, and fixes or patches.

 

Date

Summary

Reference

March 25, 2026

Updates available in 26.1 patch 2:

None

NA
February 27, 2026

Enhancement available in this release:

  • Automatically convert user names synchronized from LDAP to lowercase
26.1 enhancements and patches
January 29, 2026

Enhancement available in this release:

  • Configure notification preferences
  • (Available for Managed Service Provider tenants only) Sync BMC Helix ITSM companies to manage data
  • (Available for logged-in users only) Get help faster with DocuAssistant
26.1 enhancements and patches

 

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BMC Helix Portal 26.1