BMC Helix Portal 23.4


BMC Helix Portal 23.4

BMC Helix Portal is a part of the BMC Helix IT Operations Management (ITOM) solution and is the launchpad for all your licensed BMC Helix services. BMC Helix Portal is built on a microservices-based architecture and is available both as a SaaS service and as a container-based on-premises deployment.

With BMC Helix Portal, you can use common services such as user management, tenant management, and single sign-on. As a tenant administrator, you can use these common services to set up role-based access control for all the integrated BMC products available on the platform.

Release notes and notices Updated 03 Apr 2025

Learn what’s new or changed for BMC Helix Portal 23.4 including new features, urgent issues, documentation updates, and fixes or patches.

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Date

Summary

Reference

December 11, 2023

None

November 3, 2023

None

October 5, 2023

None

September 6, 2023

Enhancements available in this release:

  • Sync nested groups by using the LDAP sync agent
  • Increase in expiration time for user activation

August 4, 2023

Retrieve the permissions of user groups by using the API

July 6, 2023

None

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Related release notes

The following links provide updates about the integrated BMC Helix products:

Setting up and going live

Set up the product and tailor the environment according to your organizational requirements.

Setting up role-based access control

As a tenant administrator, set up role-based access control (RBAC) for various products from a single place.

Role-based access control management with the REST API

As a tenant administrator, perform RBAC by using the REST API endpoints.
Product trials Product trials
CommunitiesCommunities
Knowledge BaseKnowledge Base
VideosVideos
EducationBMC Training and Certification


PDFs and videos

This topic describes and links to PDFs and videos that support this product release.

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Videos

The following topics contain videos that supplement text-based documentation. You can access these videos and others in the BMC Helix Portal on YouTube.

The following playlists include videos related to the integrated products of BMC Helix Portal:BMC Helix Continuous OptimizationBMC Helix DashboardsBMC Helix DiscoveryBMC Helix Operations ManagementBMC Helix Service Monitoring

Frequently asked questions

Here are some answers to the most frequently asked questions about BMC Helix Portal.

Which languages does BMC Helix Portal support? 

Currently, BMC Helix Portal and the integrated products support only the English locale.

Does BMC Helix Portal provide options for auditing end-user actions?

Yes, you can view the audit records in the BMC Helix Portal Audit dashboard. For more information, see Viewing-audit-records-in-BMC-Helix-Dashboards.

How to find out the product version?

To view the product version, on the title bar, click Help icon, and select Application details. The following integrated IT Operations Management products are in sync with this release version:

  • BMC Helix AIOps
  • BMC Helix Dashboards
  • BMC Helix Discovery
  • BMC Helix Intelligent Automation
  • BMC Helix Intelligent Integrations
  • BMC Helix Log Analytics
  • BMC Helix Operations Management
How to set the UI idle timeout?

Idle timeout is the maximum period during with a session in a BMC application integrated with BMC Helix Portal can be idle before the user is automatically logged off. The UI idle timeout is the maximum length of time that a user remains logged in to integrated products without making any mouse movements, clicks, or keyboard input.

To set the UI idle timeout for BMC Helix Portal, request BMC SaaS Operations team at BMC Support.

Does BMC Helix Portal support the time zone change?

BMC Helix Portal uses the browser time zone as the preferred time zone. Additional options to set the time zone are not available.



Related spaces

This topic provides a list of spaces related to BMC Helix Portal.


 

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