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Release notes and notices

Learn what’s new or changed for BMC Helix Portal 26.1 including new features, urgent issues, documentation updates, and fixes or patches.

Related topics

Known and corrected issues

Support information

 

Date

Summary

Reference

February 27, 2026

Enhancement available in this release:

  • Automatically convert user names synchronized from LDAP to lowercase
  • (Controlled availability customers only) Simplified access to enterprise AI agents
26.1 enhancements and patches
January 29, 2026

Enhancement available in this release:

  • Configure notification preferences
  • (Available for Managed Service Provider tenants only) Sync BMC Helix ITSM companies to manage data
  • (Available for logged-in users only) Get help faster with DocuAssistant
26.1 enhancements and patches

 

Related release notes

The following links provide updates about the integrated BMC Helix products:

 

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BMC Helix Portal 26.1