Request status

On the Business Manager Console, you can view a list of requests by their status.

From the Status list on the Business Manager Console, select one of the following statuses by which to view requests:

Request status	Description
Draft	The request has been created but has not been submitted yet.
In Review	The request has been submitted and is being reviewed.
Pending	Work on the request has been temporarily suspended. You must specify a status reason (Approval or More Information) when the status is Pending.
Waiting Approval	The request has been submitted and is pending approval. A request goes into Initiated status when all of the approvers have approved it. After the request is approved, its status changes to In Progress.
Initiated	Includes planning the work approved for implementation, targeting dates, and estimating costs. If the request is divided into several tasks, the work order master can create and schedule these tasks.
In Progress	Fulfillment providers work on the requests. They log their progress as they implement the request and perform any tasks included in it. When a task is completed, the task implementer for the task with the next number in the sequence is notified of the task assignment.
Completed	The request is updated to Completed when it is closed in the fulfillment application. Users can update a completed request, which creates a work order.
Rejected	The approver rejects the request (for example, a manager decides that it is more cost-effective to buy a new computer than to replace the hard drive).
Cancelled	The request is cancelled (for example, because the user remembers the password).
Closed	The request is closed when a requester completes the survey (if surveys are enabled), or automatically closes after 15 days.

Request status

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