Phased rollout

 

This documentation supports the 21.05 version of BMC Service Request Management. To view an earlier version, select the version from the Product version menu.

21.05 enhancements

Review BMC Service Request Management 21.05 enhancements for features that will benefit your organization and to understand changes that might impact your users. 


BMC Service Request Management enhancements

BMC Service Request Management 21.05 is a part of the BMC Helix ITSM 21.05 release. For more information, see  BMC Helix ITSM 21.05 enhancements Open link .

(Version 21.05.02 and later) Container deployment of BMC Helix Innovation Suite

Perform container deployment of BMC Helix Innovation Suite and Service Management applications in your on-premises environment. This method of deployment offers:

  • Simplified on-premises deployment process with reduced effort as compared to the deployment by using installers.
  • Less resource consumption, offering better resource scalability.
  • Ability to consume cloud-based applications such as, BMC Helix Multi-Cloud BrokerBMC Digital Workplace.
  • Improved security that offers ability to isolate applications from the host and other applications.

For more information, see 21.05 Patches Open link in BMC Helix Innovation Suite Deployment documentation.

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