Phased rollout


This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

21.02.01: Patch 1

Review the fixes and update in this patch in BMC Helix ITSM Insights 21.02.01 that might impact your users.

Related topics

Known and corrected issues

21.02 features

21.02.01: Patch 1 for BMC Helix Innovation Suite

Defect fixes

The BMC Helix ITSM Insights 21.02.01: Patch 1 includes the defect fixes for BMC Helix ITSM Insights functionality. For information on defects fixed in this patch, see Known and corrected issues.

Applying the patch for BMC Helix ITSM subscribers

If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, see  BMC Helix Upgrade policy  in the BMC Helix Subscriber Information documentation.

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