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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Upgrading Preparing for upgrade Preparing your components and applications for an upgrade Preparing to upgrade BMC Atrium Core

Preparing your operating system and your server before you upgrade BMC Atrium Core

Note

Some of the links in this topic go to the BMC Remedy AR System and BMC Atrium Core documentation.

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This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Lisa Greene on Jan 25, 2013
bmc_atrium_core ar_system upgrade data operating_systems models arerror_log ardbc_notify cmdbengine armonitor prepare servers

Comments

  1. Kelly Logan

    It would be helpful to provide more information on what to do with the ardbcheck.log file. Since only the server forms and objects have been upgraded at this point, is it still an issue that there are inconsistencies particularly with the older application forms and workflow? For example: "Field ID specified is not found on this form. (ARERR 311) : AST:AssetSoftware : <1187998400>" - is that expected because the Asset Management application hasn't been updated yet, or is it an issue?

    Are there specific types of errors to look for and what should be done if they are found?

    Aug 20, 2014 03:28
    1. Catherine Siderine

      Hi Kelly,

      I have passed your comment along to the person who maintains this content.

      Regards,

      Cathy

      Aug 22, 2014 03:20

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Improving upgrade performance of BMC Atrium Core
Preparing the AR System server before you upgrade BMC Atrium Core and other BMC applications
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