Preparing to upgrade BMC Atrium Core
This topic describes the basic steps required to upgrade BMC Atrium Core.
Important
Before you start the Atrium Core installation, make sure that you have properly upgraded the BMC Remedy AR System server.
When you run the installer, it detects previous versions of BMC Atrium Core features and automatically configures the upgrade options for you.
To upgrade BMC Atrium Core in an AR System server group environment, follow the procedures described in Upgrading BMC Atrium Core in server group.
Note
When you upgrade BMC Atrium CMDB, the BMC Atrium Core installer verifies that the MarketVersion attribute is populated for existing product CIs in all datasets. If the MarketVersion attribute is not populated, the installer populates the MarketVersion attribute with the value that is set for the VersionNumber attribute. BMC Remedy Asset Management version 7.6.03 and later refers to the MarketVersion attribute (instead of the VersionNumber attribute) of a product CI to manage software licenses. The VersionNumber attribute is still used in other areas of BMC Remedy Asset Management and BMC Remedy ITSM Suite version 7.6.03 and later.
Run the BMC Atrium installers
|
Step |
Task |
|---|---|
|
1 |
Back up the AR System database. This enables you to restore AR System to its pre-installation state if you encounter problems. Note The product workflow is installed in overwrite mode. |
|
2 |
Review the recommended sequence to upgrade the BMC Atrium Core components. |
|
3 |
Review BMC recommendations for improving performance during an upgrade. |
|
4 |
Prepare your operating system and your server before you upgrade BMC Atrium Core. |
|
5 |
Prepare the AR System server before you upgrade BMC Atrium Core. |
Comments
Log in or register to comment.