This documentation supports the 22.1 version of BMC Helix ITSM.

To view an earlier version, select the version from the Product version menu.

Mapping Service Level Management roles to permissions

The following table shows which BMC Service Level Management user roles map to which permission groups:


Permission groups

Application Administrator

SLM Config

Service Level Manager

SLM Manager

SLM Data Viewer

SLM Console and Dashboards User
SLM AdministratorSLM Unrestricted Manager

SLM Customer Dashboard Viewer

SLM Customer
SLM Report UserReporting User and Reporting Administrator


AR Administrator
Related topics

Roles and permissions in BMC Service Level Management Open link

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