Learn what’s new or changed for BMC Helix ITSM, including new features, urgent issues, documentation updates, and fixes or patches.
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Date | Summary | Reference |
---|---|---|
January 13, 2023 | Updates available in BMC Helix Innovation Studio22.1 patch 4:
Update available in BMC Service Request Management 22.1 patch 4:
| 22.1 enhancements and patches |
November 2, 2022 | Not applicable | |
October 10, 2022 | Updates available in BMC Helix Innovation Studio 22.1 patch 2:
| 22.1 enhancements and patches |
September 2, 2022 | Updates available in BMC Helix Innovation Studio 22.1 patch 1:
Updates available in Smart IT 22.1 patch 1:
| 22.1.01 enhancements and patches |
July 29, 2022 | Enhancements to BMC Helix ITSM Insights are:
Enhancements to BMC Helix ITSM: Smart IT (Smart IT) are:
| 22.1 enhancements |
BMC Helix ITSM of applications provides a variety of tools for collecting, tracking, and monitoring data by using reports and flashboards. | |||
As an administrator, you need to configure the BMC Helix ITSM after installation. | As an administrator, manage and maintain BMC Helix ITSM after it is installed and ensure that it is available to end users. | ||
As an administrator, workflow developer, or consultant, extended and customize BMC Helix ITSM through Advanced Interface Forms or SOAP web services. |
Videos
The following topics contain videos that supplement or replace the text-based documentation.
Important: The videos are recorded using the earlier version of BMC Helix ITSM and are valid for BMC Helix ITSM 9.1 and later.
Comments
This version is not available in the Product Version List in the top left
Hello David,
It is visible in the Product Version list.
Can you check again?
Regards,
Aditya
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