This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.


Cache configuration example for temporary disk persistence enabled

The following example of property values for cache persistence is for temporary disk persistence enabled (out-of-box configuration).


arsystem.ehcache.overflowToDiskTemp=true
arsystem.ehcache.midTierCacheTempDir=

Setting the above two properties will allow cache elements to spill over to disk temporarily. The spilled-over cache elements are stored in the directory midTierRootDirectory/cachetemp.

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