BMC Remedy Mid Tier configuration
BMC Remedy Mid Tier translates client requests, interprets responses from the server, handles web service requests, and runs server-side processes that bring BMC Remedy AR System functionality to web and wireless clients. By acting as an interpreter, the mid tier allows a browser to become a fully functional BMC Remedy AR System client.
BMC Remedy Mid Tier Configuration Tool enables you to configure mid tier property settings. The settings are written to the file config.properties on the mid tier server.
Settings include the list of AR System servers to access, session time-out interval, directory locations, reporting tool options, logging options, cache policy options, connections for load balancing, flashboard options, home page server options, and user authentication for web services.
The Cultures.xml file
You can use the Cultures.xml file to update locale specific date and time format. The file is located in the miditer\WEB-INF\ folder.
Mid Tier fetches information about locale specific date and time format from the User Preference form. If the information is not available in the User Preference form, Mid Tier fetches the same information from the Cultures.xml file.
When the information is available in the User Preference form as well as in the Cultures.xml file, the User Preference form has the preference.
Using BMC Remedy Mid Tier
The following topics provide detailed information about how to present application data and how to interact with the user by using the BMC Remedy Mid Tier:
- Configuring BMC Remedy Mid Tier as a shared service
- Onboarding a new tenant
- Offboarding a tenant
- Configuring the mid tier through a firewall
- Configuring mid tier memory
- Accessing the Mid Tier Configuration Tool
- Configuring the Overview page
- Configuring the General Settings page
- Setting pagination properties
- Configuring the AR Server Settings page
- Configuring the Cache Settings page
- Configuring the Report Settings page
- Configuring the Web Service Settings page
- Configuring the Connection Settings page
- Configuring the File Deployer settings
- Configuring a mid tier to launch a browser in a different mid tier
- Cookies used by BMC Remedy Mid Tier
- Settings in the config.properties file
- Setting up a cluster with multiple tenants
- Configuring the Mid Tier web server for SSL certificate
- Enabling notifications for mid tier session timeout