This documentation supports the 20.02 version of Remedy Action Request (AR) System.

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Cache configuration example for maximum elements in memory

The following example of property values for cache persistence is for maximum elements in memory (out-of-box configuration).

arsystem.ehcache.referenceMaxElementsInMemory=3500
arsystem.ehcache.referenceMaxElementsInMemoryWeight.formImages=0.104
arsystem.ehcache.referenceMaxElementsInMemoryWeight.activeLinks=4.904
arsystem.ehcache.referenceMaxElementsInMemoryWeight.groups=0.025
arsystem.ehcache.referenceMaxElementsInMemoryWeight.roles=0.036
arsystem.ehcache.referenceMaxElementsInMemoryWeight.js=0.195
arsystem.ehcache.referenceMaxElementsInMemoryWeight.displayedFields=0.157
arsystem.ehcache.referenceMaxElementsInMemoryWeight.fieldMaps=20
arsystem.ehcache.referenceMaxElementsInMemoryWeight.sysdata=1.202
arsystem.ehcache.referenceMaxElementsInMemoryWeight.compiledForms=1.5
arsystem.ehcache.referenceMaxElementsInMemoryWeight.forms=0.400
arsystem.ehcache.referenceMaxElementsInMemoryWeight.html=0.195
arsystem.ehcache.referenceMaxElementsInMemoryWeight.formFields=8.577
arsystem.ehcache.referenceMaxElementsInMemoryWeight.actorViews=0.32
arsystem.ehcache.referenceMaxElementsInMemoryWeight.actorViewsMapping=0.32


As noted in the following table, setting these properties specify the maximum number of elements for each cache:


Maximum number of elements for cache types

Cache type

Calculation

Maximum number of elements

Form images

3500 * 0.104

364

Active links

3500 * 4.094

14329

Groups

3500 * 0.025

87

Roles

3500 * 0.36

1260

JavaScript

3500 * 0.195

682

Display fields

3500 * 0.157

549

Field maps

3500 * 20

70000

System data

3500 * 1.202

4207

Compiled forms

3500 * 1.5

5250

Forms

3500 * 0.400

1400

HTML

3500 * 0.195

683

Form fields

3500 * 8.577

10721

Actor views

3500 * 0.32

1120

Actor views mapping

3500 * 0.32

1120

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