Release notes and notices
updated 14 Apr

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

Date

Title

Summary

Dec 09, 2020Technical bulletin — Impact of Adobe Flash end of life on TrueSight Infrastructure Management and replacement options

Announcing Adobe Flash End-of-Life impact on TrueSight Infrastructure Management.

Announcing the Flash-based capabilities with the HARMAN Packaged Browser application—Electron/Chromium version.

Sep 15, 2020

11.3.04 enhancements Open link

This release provides new features and enhancements.
June 17, 2020

Technical bulletin — Announcing Adobe Flash End-of-Life impact on TrueSight Operations Management Open link

Announcing Adobe Flash End-of-Life impact on TrueSight Operations Management.
Dec 20, 2019

11.3.03: Service Pack Open link

This release provides new features and enhancements.
March 22, 2019

11.3.02 enhancements Open link

This release provides new features and enhancements.
June 26, 201811.3.01 enhancements

This release provides new features and enhancements, including support for new OS versions.

Infrastructure Management-PATROL Repository

The following table lists the latest release of the Infrastructure Management PATROL Repository. For information on all repository releases, see Release notes and notices Open link

DateTitleSummary
October 6, 2023

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The23.4 release of the repository contains updates to the following monitoring solutions:

Application

PATROL for Synthetic Monitoring 23.4 Open link

BMC products

BMC PATROL for Agent High Availability 23.4 Open link

PATROL for Application Management 10.8.03: Patch 3 Open link
Cloud

PATROL for Microsoft Azure 22.4.03: Patch 3 Open link

PATROL for Google Cloud Platform 1.1.10: Service pack 1 Open link

PATROL for Amazon Web Services 22.4.40: Service pack 4 Open link

PATROL for Amazon Web Services 22.4.30: Service pack 3 Open link

PATROL for Amazon Web Services 22.4.20: Service pack 2 Open link

Database

PATROL for Elasticsearch 1.0.13: Patch 3 Open link

PATROL for Oracle Enterprise Database 3.1.11 Open link

Operating system

PATROL for iSeries Open link

July 6, 2023

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The following video (2:37) provides a high-level summary of the updates made to KMs and PATROL Agent in version 23.3.

Watch the YouTube video about what's new in PATROL Repository 23.3.

The 23.3 release of the repository contains updates to the following monitoring solutions:

Database

PATROL for Redis 23.3.00 Open link

PATROL for Sybase 22.2.06 Open link

PATROL for IBM DB2 9.7.01 Open link

PATROL for MongoDB 1.1.31 Open link

PATROL for Elasticsearch 1.0.12 Open link

Applications

PATROL for Application Management 10.8.02 Open link

Container

PATROL for Kubernetes 22.4.02 Open link

Cloud

PATROL for Amazon Web Services 22.4.10 Open link

PATROL for Microsoft Azure 22.4.02 Open link

Operating systems

PATROL for Linux 22.4.11 Open link

Base Repository

PATROL Installation Utility 20.02.03 Open link

Multiple environments

PATROL for Synthetic Monitoring 23.3.00 Open link

April 7, 2023

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The following video (2:17) provides a high-level summary of the updates made to KMs and PATROL Agent in version 23.2.

https://youtu.be/D7IGUuOxAJc

The 23.2 release of the repository contains updates to the following monitoring solutions:

Database

PATROL for Redis Monitoring 23.2.00  Open link

BMC PATROL for PostgreSQL 1.1.10 Open link

BMC PATROL for Oracle Enterprise Database 3.1.10 Open link

Applications

BMC PATROL for Apache Kafka 23.2.00 Open link

BMC PATROL for IBM MQ Series 23.2.00 Open link

Operating System

PATROL for Linux 22.4.01 Open link

Multiple environments

PATROL for SAP HANA 1.1 Open link

BMC PATROL for Remedy AR Server 2.0.04 Open link

January 12, 2023

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The following video (1:38) provides a high-level summary of the updates made to KMs and PATROL Agent in version 23.1.

https://youtu.be/x8r_CyX_HxU

The 23.1 release of the repository contains updates to the following monitoring solutions:

Cloud

PATROL for Microsoft Azure 22.4.01 Open link

PATROL for Amazon Web Services 22.4.01 Open link

Containers

PATROL for Kubernetes 22.4.01 Open link

PATROL for Cloud Foundry 1.0.04 Open link

Database

PATROL for Oracle Enterprise Database 3.1.03 Open link

PATROL for PostgreSQL 1.1.02 Open link

PATROL for Elasticsearch 1.0.11 Open link

Operating system

PATROL for Linux 22.4.01 Open link

PATROL for Microsoft Windows Servers 20.05.11 Open link

PATROL for Microsoft Virtual Machine Manager 1.0.01 Open link

Application

PATROL for Application Management 10.08.01 Open link

Cloud computing platforms

PATROL for OpenStack 1.1.02 Open link

Multiple environments

PATROL for SAP Solution Manager 22.3.02 Open link

PATROL for SAP HANA 1.1.10 Open link

October 10, 2022

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The 22.4 release of the repository contains updates to the following monitoring solutions:

Cloud

  • PATROL for Oracle Cloud Monitoring 22.4 Open link
  • PATROL for Microsoft Azure 22.4 Open link
  • PATROL for Amazon Web Services 22.4 Open link

Containers

  • PATROL for Kubernetes 22.4 Open link

Database

  • PATROL for PostgreSQL Database 1.1.01 Open link

Operating system

  • PATROL for Linux 22.4 Open link

Application (only for TrueSight Operations Management)

  • PATROL for SAP Solution Manager 22.3.01 Open link

Multiple environments

  • PATROL for Scripting 2.1.02 Open link
July 13, 2022

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The 22.3 release of the repository contains updates to the following monitoring solutions:

  • PATROL for Oracle Cloud Monitoring Open link
  • PATROL for Microsoft Azure Open link
  • PATROL for SAP Solution Manager Open link
  • PATROL for Sybase Open link
  • PATROL for Oracle WebLogic Open link
  • PATROL for VMware vSphere Open link
  • PATROL for IBM WebSphere Application Server Open link
  • PATROL for Scripting Open link
  • PATROL for Apache Kafka Open link
  • PATROL for Apache Tomcat and Generic Java Server Open link
  • PATROL for JBoss Application Server Open link
  • PATROL for Light Weight Protocols Open link
  • PATROL for Docker Open link
  • PATROL for Web URL Open link
  • PATROL for OpenStack Open link
April 22, 2022

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The 22.2 release of the repository contains updates to the following monitoring solutions:

Cloud

PATROL for AmazonWeb Services Open link

PATROL for Microsoft Azure Open link

BMC PATROL for Google Cloud Platform Open link

BMC PATROL for Google Cloud Compute Open link

Database

BMC PATROL for PostgreSQL Database Open link

February 4, 2022

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

The 22.1 release of the repository contains updates to the following monitoring solutions:

Cloud

PATROL for AmazonWeb Services Open link

PATROL for Amazon EC2 Open link (available in TrueSight Operations Management repository only)

Database

PATROL for Sybase Open link

PATROL for Elasticsearch Open link

PATROL for IBM DB2 Open link

PATROL for Oracle Database Monitoring Open link

Operating system

PATROL for Microsoft Windows Servers Open link

PATROL for Linux Open link

PATROL for AIX Open link

PATROL for Solaris Open link

Virtual platforms

PATROL for Citrix XenServer Open link

September 21, 2021

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

This release of the repository contains updates to the following monitoring solutions:

Cloud computing platforms

PATROL for AWS Open link

PATROL for Amazon EC2 Open link (available in TrueSight Operations Management repository only)

PATROL for Microsoft Azure Open link

PATROL for Microsoft Azure Virtual Machine Open link (available in TrueSight Operations Management repository only)

Database

PATROL for Oracle Enterprise Database Open link

PATROL for Microsoft SQL Server Open link

Application

PATROL for Microsoft Exchange Servers Open link

Component monitoring solution of PATROL for Internet Servers

PATROL for Web URL Open link

May 19, 2021

Monitoring solutions in TrueSight Operations Management

Monitoring solutions in BMC Helix Operations Management

This release of the repository contains updates to the following monitoring solutions:

Cloud computing platforms

PATROL for AWS Open link

PATROL for Amazon EC2 Open link (available in TrueSight Operations Management repository only)

PATROL for Microsoft Azure Open link

PATROL for Microsoft Azure Virtual Machine Open link (available in TrueSight Operations Management repository only)

PATROL for OpenStack Open link

December 22, 2020Monitoring solutions in TrueSight Operations Management

This release of the repository contains updates to the following monitoring solutions:

Virtual platforms

PATROL for VMware vSphere 4.0 Open link

Operating system

PATROL for UNIX and Linux 9.13 Open link

Database

PATROL for Oracle Enterprise 2.1 Open link

PATROL for Oracle Database Monitoring 9.7 Open link

PATROL for IBM DB2 9.6 Open link

PATROL for MongoDB 1.1 Open link

Application

PATROL for SAP HANA 1.1 Open link

PATROL for JBoss Application Server 3.2 Open link

PATROL for Citrix XenApp 2.0 Open link

Multiple environments

PATROL for Scripting 2.1 Open link

PATROL for Log Management 2.7 Open link

May 19, 2020Infrastructure Management–PATROL Repository version 20.05

This release of the repository contains updates to the following monitoring solutions:

Operating systems

PATROL for Linux 20.05 Open link

PATROL for Microsoft Windows Servers 20.05 Open link

February 21, 2020Infrastructure Management–PATROL Repository version 20.02

This release of the repository contains updates to the following monitoring solution:

Base Repository

PATROL Installation Utility Open link

Extended Repository

PATROL for Sybase Open link

PATROL Installation Utility Open link

December 20, 2019Infrastructure Management–PATROL Repository version 11.3.07

This release of the repository contains updates to the following monitoring solution:

Extended Repository

PATROL for PostgreSQL Database Open link

September 23, 2019Infrastructure Management–PATROL Repository version 11.3.06

This release of the repository contains updates to the following monitoring solutions:

Base Repository

PATROL for Log Management 2.7.40 Open link

Extended Repository

PATROL for Microsoft SQL Server 9.6.30 Open link

PATROL for Oracle Enterprise Database 2.0.00 Open link

June 20, 2019Infrastructure Management–PATROL Repository version 11.3.05

This release of the repository contains updates to the following monitoring solutions:

Base Repository

PATROL for Microsoft Windows 5.1.10 Open link

PATROL for TrueSight Self-Monitoring 1.0.01 Open link

Extended Repository

PATROL for IBM DB2 9.6.21 Open link

March 22, 2019Infrastructure Management–PATROL Repository version 11.3.04

This release of the repository contains updates to the following monitoring solutions:

Base Repository

PATROL for Light Weight Protocols 3.0 Open link

PATROL for UNIX and Linux 9.13.20.05 Open link

PATROL for Solaris 1.0.00.01 Open link

PATROL for Linux 1.2.00.04 Open link

PATROL for VMware vSphere 4.0.20.01 Open link

Extended Repository

PATROL for Kubernetes 1.0 Open link

PATROL for SAP HANA 1.0 Open link

PATROL for Internet Server Manager 9.0.40 Open link

PATROL for IBM DB2 9.6.20 Open link

PATROL for Amazon EC2 2.1.00.02 Open link

Tips

  • To stay informed of changes to this space, place a watch on this page.
  • Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


Related topics

Known and corrected issues

Getting started

Planning

Installing Open link

Upgrading Open link



Getting started

 

FAQs and additional resources

Using

 

Processes and procedures that describe event and device monitoring and management

Administering Infrastructure Management

 

System security and maintenance and event management administration

Administering service models

 

Service model creation and maintenance

Integrating

 

Integrations with other products

Developing

 

Development interfaces and toolkits

Planning

 

Deployment planning and system requirements


Installing

 

Information about installing and configuring the product


Upgrading

 

Upgrade process, data migration, and post-upgrade configuration

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support

This space contains information about using and administering the TrueSight Infrastructure Management product. Quickly access any of the documentation in the TrueSight Operations Management solution by clicking one of the following boxes. 

tsimMap

The TrueSight Operations Management solution comprises several component products. Documentation for each component product is available in a separate documentation space in the BMC Online Documentation Portal.

Use the search boxes to search the documentation sets that compose the TrueSight Operations Management solution.




Frequently asked questions

This topic provides information that supplements the TrueSight Infrastructure Management documentation. It contains the following sections:

Frequently asked questions

The following FAQs provide answers to frequently asked questions (FAQs) about Infrastructure Management.

Frequently asked questions about the documentation

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

11.3.01 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices.

Flashes contained urgent information about product issues and were delivered after a product is released. On docs.bmc.com, flashes are delivered in a topic under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

This space contains the documentation for TrueSight Infrastructure Management 11.3, which is a component product of the TrueSight Operations Management 11.3 release. See the following documentation spaces for more information about this release:

  • TrueSight Operations Management Deployment Open link
  • PATROL Agent 11.3 Open link
  • See also, List of Monitoring Solutions and KMs in Infrastructure Management Open link

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Related spaces

  • TrueSight Presentation Server 11.3 Open link
  • PATROL Agent 11.3 Open link
  • Documentation for  PATROL Monitoring Solutions (also known as Knowledge Modules) Open link

Additional resources from BMC

The following BMC sites provide information outside of the TrueSight Infrastructure Management documentation that you might find helpful:

  • TrueSight Operations Management solution resources pages Open link
  • TrueSight Operations Management community Open link
  • BMC Support Knowledge Base Open link
  • BMC Educational Services,  TrueSight Operations Management learning path Open link

  • BMC Global Services Open link
  • BMC YouTube channel, to view videos about TrueSight products and other BMC solutions.

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