Copying reports and dashboards from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards
As a tenant administrator or reporting administrator, you can copy the custom and the out-of-the-box reports and dashboard panels from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards.
To learn more about BMC Helix Dashboards, see Orientation.
The migration process consists of the following tasks:
| Task | Action | Component | User persona | Reference |
|---|---|---|---|---|
| 1 | Export and modify an SQL query from BMC Helix ITSM: Smart Reporting | BMC Helix ITSM: Smart Reporting | Reporting administrator | Exporting and modifying an SQL query from BMC Helix ITSM: Smart Reporting |
| 2 | Create dashboards from the exported SQL query | BMC Helix Dashboards | Tenant administrator or editor | Creating dashboards from an SQL query |
| 3 | (Optional) Configure additional details | BMC Helix Dashboards | Tenant administrator or editor |
|
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