Skip to Content

_linksLibrary

This page is for internal use only.

This topic should always be versioned for the latest  major version.

This page lists the links to documentation outside of the Helix Platform space. 

Do not add links pointing to another space directly to the topic. Complete the following steps to add links:

Information
To add links in the links library
  1. Add the Multiexerpt macro.
  2. In the dialog box, in the MultiExcerpt Name, enter the name of the product and the topic title to which you want to link.
    Example: smartit_installing
  3. Add the Link in new window macro.
  4. Link to relevant topic with the correct version.
Information
To add links in the topic
  1. Add the Multiexerpt Include macro.
  2. In the dialog box, in the Page With Excerpt field, enter _linksLibrary. Do not link to the versioned page of the _linksLibrary.
  3. In the MultiExcerpt Name field, enter the name of the multiexcerpt from the list below.

BMC Helix Portal

Setting up role-based access control

Developing codeless applications

BMC HelixGPT

BMC HelixGPT overview

Roles and permissions

Setting up and going live

Creating and managing skills

BMC Helix Chatbot

BMC Helix Virtual Agent

BMC Helix Virtual Agent release notes

Submitting service requests or searching knowledge articles

Configuring the survey dialog nodes in IBM Watson Assistant Skills

Getting started

Enabling live chat for users

Tracking events to generate chatbot usage reports

Configuring cognitive search for BMC Helix Virtual Agent

Testing the chatbot training data to improve predictability

Leveraging machine learning metrics to improve chatbot predictability

Setting up chatbots for your line of business

Enabling live chat for users

Enabling a real-time translation provider for chatbots

Testing real-time translation for chatbots

Enabling summarization of chat conversations

Reporting and analyzing chatbot usage

Setting up and going live

Configuring BMC Helix Knowledge Management in BMC Helix Virtual Agent

BMC Helix Dashboards

Configuring dashboards with additional customizations

Creating and customizing dashboards

Roles and permissions

Using dashboards

BMC Helix ITSM dashboards

Getting started

Building queries to fetch data

Integration Service

BMC Helix Integration Service

Developing connectors

Configuring connectors

Adding or updating a configuration

Adding accounts

BMC Helix Digital Workplace Advanced

BMC Helix Digital Workplace

Embedding custom pages from BMC Helix Innovation Studio or external sites

Creating service questionnaires

Configuring BMC Helix Knowledge Management by ComAround as the knowledge provider for BMC Helix Digital Workplace

AWS Service Catalog connector in Cloud Action

BMC Helix Business Workflows

BMC Helix Business Workflows

BMC Helix Business Workflows release notes

Roles in BMC Helix Business Workflows

Selecting a knowledge base for BMC Helix Business Workflows

Remedy Deployment

Custom plugin deployment in Remedy containers

Preparing for installation

Downloading the installation files

25.1.01 enhancements and patches

Performing the BMC Helix Service Management installation

System requirements

Setting up an Oracle database

Setting up a Microsoft SQL Server database

Setting up a PostgreSQL database

Remedy Single Sign-On

Rebranding the end user login page

BMC Helix Single Sign-On

Getting started

Configuring OAuth 2.0

Administering

Smart Reporting

Getting started

BMC Helix ITSM: Smart Reporting

Setting up and going live

Configuring Smart Reporting in Smart IT

Generating KCS custom reports

Generating KCS custom reports

Knowledge Management

How knowledge articles are found

Registering file system paths

Visibility groups

Knowledge management permissions and default actions

BMC Helix iPaaS

BMC Helix iPaaS

ITSM

BMC Helix ITSM

BMC Helix ITSM release notes

Adding a private queue port number for Software License Management

Do not change these links to new versions. 

Accessing and navigating the interface

MCSM

BMC Helix Multi-Cloud Broker

BMC Helix Knowledge Management by ComAround

Integrating

ComAround

User groups

Smart IT

Configuring BMC Helix Knowledge Management by ComAround in BMC Helix ITSM

Viewing the calendar

Truesight Orchestration Content

The latest version is 21.3

TrueSight Orchestration Content

Truesight Infrastructure Management

The latest version is 11.3.04

BMC.ARDBC.NOTIFY

BMC Helix CMDB

BMC.ARDBC.ATRIUM.AIS

BMC.FILTERAPI.EVENT_ENGINE

BMC.ARDBC.ATRIUM.API

BMC.ARDBC.ATRIUM.SERVICECONTEXT

BMC.ARDBC.DEPRECATION.PLUGIN

BMC.FILTERAPI.EVENT_ENGINE

BMC.FILTERAPI.NOE

BMC.FILTERAPI.NORM.ENGINE

DSM.FILTER

Federated Data Plug-ins (JDBC, CMDBf, AR)

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Innovation Suite 25.2