25.2 enhancements and patches
Review the BMC Service Request Management 25.2 enhancements for features that will benefit your organization and to understand changes that might impact your users.
Version | SaaS | On premises | Fixed issues | Updates |
|---|---|---|---|---|
| 25.2.02 | ✅️ | Known and corrected issues | Updates in BMC Helix ITSM | |
| 25.2.01 | ✅️ | ✅️ | Known and corrected issues | Updates in BMC Helix ITSM |
25.2.00 | ✅️ |
| Known and corrected issues |
BMC applies upgrades as described in the BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
(On premises only) Downloading and installing the patch
Downloading from EPD | See Downloading the installation files in BMC Helix Service Management Deployment documentation. |
|---|---|
Patch installation | See Upgrading BMC Helix IT Service Management to 25.1.01 in BMC Helix Service Management Deployment documentation. |
25.2.02
There are no new features or updates in BMC Service Request Management version 25.2.02.
25.2.01
There are no new features or updates in BMC Service Request Management version 25.2.01.
25.2.00
There are no new features or updates in BMC Service Request Management version 25.2.00.