23.3 enhancements and patches
Version | SaaS | On premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
23.3.04 | ✅️ | ✅️ | ||
23.3.03 | ✅️ | ✅️1 | ||
23.3.02 | ✅️ | |||
23.3.01 | ✅️ | ✅️ | ||
23.3 | ✅️ |
1 The BMC Helix Service Management 23.3.03 on-premises release, which was generally available on October 1, has now transitioned to a controlled availability release.
BMC applies upgrades as described in the BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows .
(On premises only) Downloading and installing the patch
Downloading from EPD | See Downloading the installation files in BMC Helix Service Management Deployment documentation. |
|---|---|
Patch installation | See Upgrading BMC Helix IT Service Management to 23.3.04 in BMC Helix Service Management Deployment documentation. |
23.3.04
Search for multiple CIs with a comma-separated list
As a ticket assignee, you can search for multiple configuration items(CI) across work order tickets simultaneously by entering comma-separated CI names. This feature helps you save your time and focus more on other critical issues.
For more details, see Relating items to the current work order.