_srm_NW_remedy-common_LinksLibrary

CMDB

Source (SRM) topic	Target (CMDB) topics
Enable-logs-to-troubleshoot-functional-areas-of-the-application	Configuring Atrium Integrator logs
Making-products-available-for-ordering	Viewing and searching for product entries in the Product Catalog
Making-products-available-for-ordering	Ways to populate the Product Catalog
Making-products-available-for-ordering	Adding product model and version information in the Product Catalog
Making-products-available-for-ordering	Associating companies to Product Catalog entries
Making-products-available-for-ordering	Approving and managing products, versions, and patches in the Product Catalog
Preparing-the-server-for-import	Transferring data from external data stores to BMC CMDB

Asset Management

Source (SRM) topic	Target (Asset) topic
Making-products-available-for-ordering	Managing Asset Inventory
Making-products-available-for-ordering	Requisition management
Making-products-available-for-ordering	Overview of Software License Management
Making-products-available-for-ordering	Configuring when the license engine runs
Making-products-available-for-ordering	Managing purchase orders

Smart IT

Source topic	Target topic
Overview of service requests Creating-requests-from-fulfillment-applications	Submitting service requests

Smart Reporting

Source topic	Target topic
Analyzing-services-by-running-reports Used twice	Out-of-the-box BMC Service Request Management reports
Setting-up-automated-work-order-tracking Used twice	Out-of-the-box Service Automation Dashboard and reports for automated work orders

SLM

Source topic	Target topic
Managing-service-targets-in-Work-Order-Management	Learning about Service Level Management

BRID

All the BRID links have been put inside show-if macro t display only to bmc-employees since BRID was not published in 21.02. 

Source topic	Target topic
Known-and-corrected-issues	Application deployment known and corrected issues
21.05 enhancements	Downloading the installation files
Getting-started Making-products-available-for-ordering	Installing
User-goals-and-features	BMC Helix Innovation Suite Deployment
Onboarding-and-implementing	Planning the deployment
	Add this link inside a show-if macro for 21.02. Preparing for installation
	Removing the BRID upgrading branch as it is not supported in 21.02.
Troubleshooting	Yet to get a 21.02 link Troubleshooting the installation errors
Troubleshooting	Yet to get a 21.02 link Application deployment known and corrected issues

Change Management

Source topic	Target topic
Learning-about-work-order-management	Task Management System permissions
User-goals-and-features	Change Management
Approving-or-rejecting-requests	Customizing notification messages
Adding-tasks-to-work-orders	Task Management System architecture
Making-products-available-for-ordering Used twice	Change management overview
Making-products-available-for-ordering	Configuring Change Management
Creating-requests-from-fulfillment-applications	Configuring change rules
Approving-or-rejecting-requests	Hidden multiexcerpt with Include Page macro pointing to: Approving-or-rejecting-a-change-request

Service Desk

Source topic	Target topic
User-goals-and-features	Service Desk
Integrating-custom-applications-with-BMC-Service-Request-Management	HPD_IncidentInterface_Create_WS
Integrating-custom-applications-with-BMC-Service-Request-Management	HelpDesk_Modify_Service
Creating-requests-from-fulfillment-applications	Configuring incident rules

DWP Basic

If we get more non-Remedy links, we will create a separate library for non-Remedy links (external links, Community links, other non-Remedy BMC product docs).

Source topic	Target topic
Orientation	BMC Digital Workplace Basic