Defining command parameters
To define command parameters
- From the Application Administration Console, click the Custom Configuration tab.
- From the Application Settings list, choose Foundation > Advanced Options > Command Automation Interface - Define Command Parameters, and click Open.
- From the Define Command and Command Parameters form, select a command.
Any command parameters that are defined appear in the Command Parameters table. - Click Create.
To specify the type of information that is pulled from the fulfillment application, enter information in the following fields:
Field
Description
Command
This information is filled in automatically.
Parameter
Argument passed to the event command
Type
Select one of the following items:
- In — Inbound from the application to BMC Service Request Management
- Out — Outbound from BMC Service Request Management to the application
- Qual — Parameter is used as a qualification. For example, if the parameter name is 179 and the parameter value is 12345, CAI converts this to '179' = "123345".
Data Type
Select one of the following return parameters:
- Character — 254 character length
- Attachment — Attachment type data field
- 0-Length Char — Character field of unlimited length
Mode
Optionally select one of the following items:
- Optional — The field is optional.
- Required — The field is mandatory.
Status
Select a status (for example, Active).
Description
Enter a useful description of the command parameter.
- Click Save.
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