This documentation supports the 20.02 version of BMC Service Request Management.To view an earlier version, select the version from the Product version menu.

Defining command parameter mappings


Define mappings between the parameters defined on the Command Parameter form and the Interface Form that you specified on the Application Registry form (as described in Creating-application-templates-and-application-object-templates).

To define command parameter mappings

  1. On the Define Commands and Command Parameters form, select the command to define mappings for.
  2. Click Create (located below the Command Parameter Mappings table).
  3. From the Command Parameter Mappings form, enter information in the following fields:

    Area

    Field

    Description

    Application Registry and Command information

    App Registry Name

    Select the application you registered on the Application Registry form. See Registering applications.

    Command

    You can use the selected command or select a command that you defined.

    Status

    Select a status.

    Order

    Specify the order in which the parameters are used. The order is necessary for URL type commands.

    By default, the order is zero.

    Parameter — Select a parameter that you defined for the selected command on the Command Parameters form.

    Name

    Select the parameter name. The menu list values are derived from the SRM:CommandParams form, which is currently a fulfillment form. These are possible SRM parameters or fields that can be mapped to the fulfillment application's request fields for each command.

    Type

    This is filled in automatically.

    Data Type

    This is filled in automatically.

    Application Fields — You map an application field to an appropriate field on the Application Registry form.

    App Interface Form

    Select the form name or enter it manually. The form name that you select should match the value of the Interface Form field, which you specified on the Application Registry form, for the registered application.

    Field Name

    Select a field from the menu of registered applications, or enter it manually.

    Field ID

    Enter the field ID of the field you selected for the Field Name field. If you selected a registered field from the Field Name menu list, this field is automatically filled. You can also enter this value manually.

  4. Click Save.

    To delete a command parameter mapping, select one from the table, and click Delete.

 

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