This documentation supports the 20.02 version of BMC Service Request Management.To view an earlier version, select the version from the Product version menu.

BMC Service Request Management notification events

The following tables describes BMC Service Request Management and Work Order Management notification events. These notification events are defined in the System Events and Message Catalog of the Notification Engine. For more information, seeSystem Events and Message Catalog for the Notification Engine in the Remedy IT Service Management Suite documentation.

Related topics

Configuring-notifications-for-service-requests


You can configure which events trigger notifications for each SRD, as explained in Configuring-notifications-for-service-requests.

For a complete list of notification events in the BMC Remedy IT Service Management Suite, seeBMC Remedy ITSM notification events Remedy IT Service Management Suite documentation.

Some content is unavailable due to permissions.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*