About using the Company and Console View to search for SRDs
Option | Action |
|---|---|
Company | Filters the SRDs shown in the search results table based on company. The content of this list is tenancy-driven, subject to your access to various companies. If you have permissions to view only a single company, only that company appears in the list. Selecting Global shows only the SRDs that are designated as Global. Clearing the field shows all records to which the user has access. |
Myself | Narrows search to only SRDs that you manage |
Customer Organization | Used especially in multi-tenancy environment. Enables you to select a different BMC Service Request Management organization and view the SRDs the organization manages. |
Other Person | Enables you to select a different BMC Service Request Management user and view the SRDs that user manages |
All | Searches for all SRDs regardless of the Service Catalog Manager |
Needs My Approval | Shows SRDs that are not deployed because you have not yet approved them |
Coming Up | Enables you to view SRDs that will become visible to users in a certain number of days (the default is 5). You can configure the number of days in your product settings. |
Coming Down | Enables you to view SRDs that will no longer be available to users in a certain number of days (the default is 5). You can configure the number of days in your product settings. |