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This documentation supports the 20.02 version of BMC Service Request Management.To view an earlier version, select the version from the Product version menu.

Localizing AIFs

If you plan to deploy advanced interface forms (AIFs) in a localized environment, you should create localized views for them. The AIFs are installed with localized views for English, Japanese, French, Italian, German, Spanish, and Simplified Chinese. For information about localizing BMC Remedy AR System forms, see Localizing form views.

Related topics

Localizing-the-application

To localize AIFs

  1. For each AIF that you want to localize, create a localized view of that form.
     You can use a copy of a view as the base for creating a localized view. The new view should have the Locale property set to match the appropriate locale.
  2. After you associate a view with a specific locale, select that view and localize the components that users see.
     For example, translate the field labels.
  3. After you translate the components, adjust the field and view size to better match the new labels.

Troubleshooting

If you create and localize your own AIFs and they do not appear as expected, use the following procedure to reconfigure them: Reconfiguring-AIFs-after-localization

 

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BMC Service Request Management 20.02