This documentation supports the 20.02 version of BMC Service Request Management.To view an earlier version, select the version from the Product version menu.

Creating an SRD that uses the Change PDT

This test SRD uses the Change PDT (Change_Mgt_PDT) that you created in Example-of-creating-PDTs. The service request that you submit should successfully pass the contents of the Summary and Operational Categorization Tier 1 fields as output to the change request. When you complete the change request, the change request should pass its output to the two work orders.

 

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