Example of creating PDTs
In the following example, you create two PDTs:
- In the first PDT, you associate three AOTs to create a PDT that uses the output from the change request as input to the work orders.
- In the second PDT, you associate the change management PDT and the incident AOT that consumes the output data (Categorization Tier 1) from the service request as its input.
You can modify these values as needed for your own environment.
Example of a change request PDT
Add the information to the change request PDT in the order listed in the following table:
Change request PDT (with BMC CMDB 20.02)
Change request PDT (with BMC CMDB 20.02.01)
To test this PDT, create a test SRD to make sure the inputs and outputs function as expected. See Creating-an-SRD-that-uses-the-Change-PDT.
Example of an incident request PDT
Add the information to the incident request PDT in the order listed in the following table:
Incident request PDT (with BMC CMDB 20.02)
Incident request PDT (with BMC CMDB 20.02.01)
To test this PDT, create a test SRD to make sure the inputs and outputs function as expected. See Creating-an-SRD-that-uses-the-Incident-PDT.
Related topics
Dynamic-data-flow-Passing-data-between-fulfillment-applications