Defining a service catalog
Integrated Service Catalog
The service catalog is part of a much larger service portfolio which also includes planned and retired services and service offerings. When defining information in a service catalog, remember that it is a business tool. The information a service catalog contains must be in terms that can be understood by business owners, service users, and service suppliers. You can define a Service Catalog either by using BMC Service Request Management or BMC Digital Workplace Catalog.
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