As an administrator, you can use the information in this table to manage and maintain BMC Helix ITSM after it is installed, and to ensure that it is available to end users.
Configuring
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Configuring accent-insensitive search for a fieldConfiguring assignmentsConfiguring cost centersConfiguring date and time formatsConfiguring file attachmentsConfiguring flashboards
Managing data
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Access control for ticket dataCreating and modifying People data
Setting up
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