This documentation supports the 25.1 version of BMC Helix ITSM: Service Desk.To view an earlier version, select the version from the Product version menu.

Setting up and going live

After your service is activated, as an administrator must perform several tasks to onboard users to BMC Helix ITSM: Service Desk before they start using the application. Topics in the section include:

 

 

Related topics

 

Configuring the Email Rule Engine

Configuring social collaboration

Setting up and going live

 

 

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