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Important information for users of BMC Helix CMDB
Services
User goals and features
Integrating a BMC chat application with BMC Helix Digital Workplace
Important information for users of BMC Helix CMDB

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Service Management
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BMC Helix ITSM: Service Desk
BMC Helix ITSM: Service Desk 23.3
Setting up and going live

This documentation supports the 23.3 version of BMC Helix ITSM: Service Desk.To view an earlier version, select the version from the Product version menu.

Setting up and going live

Export

Choose the export format from the list below:

$services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0')

Filter

Options for exportFormat You can navigate through the options using arrow keys, the home and end keys. Select the currently highlighted option by pressing enter or space. Right and left arrows will move focus to the next possible option in the list. The Home key will bring focus to the start of the list and the END key to its end. Up and down arrows allow you to navigate quickly to the start of option categories.

Office Formats (3)

ODT
Export as Open Document Text (ODT) format using the Office Server
PDF
Export as Portable Document Format (PDF) using the Web Browser
RTF
Export as Rich Text Format (RTF) using the Office Server

Other Formats (1)

HTML
Export as HyperText Markup Language (HTML)

Export as

Select the pages to export:

Created pages The pages created by the user or by XWiki extensions on behalf of the user.
Created and modified pages Includes modified extension pages (usually configuration pages).
All pages Includes unmodified extension pages.

select all/ none

Legend:
: Created Page
: Modified Extension Page
: Clean Extension Page

After your service is activated, as an administrator must perform several tasks to onboard users to BMC Helix ITSM: Service Desk before they start using the application. Topics in the section include:

Related topics

BMC Helix Innovation Suite Deployment documentation

BMC Helix ITSM documentation:

Configuring the Email Rule Engine

Configuring social collaboration

Setting up and going live

Tags: configuring reference

Last modified by Vinoth Kumar Poosapadi Poosapadi Ramasubramanian on 2024/03/14 00:48

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25.2
25.1
23.3
22.1
21.3
21.05

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