Managing releases
Getting started with Release management
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Accessing and navigating the release requestsAccessing and navigating the release requestsAccessing and navigating the release requestsNavigating consoles, forms, and modulesNavigating consoles, forms, and modulesNavigating the Release Management console and the Release formNavigating the Release Management console and the Release formNavigating the Release Management console and the Release formUsing the Release Management console and the Release form
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Creating and updating records by emailCreating and updating records by using emailCreating and updating records by using emailCreating and updating records by using emailCreating and updating records by using emailCreating and updating records by using emailCreating and updating records by using emailDefining and sending remindersDefining and sending remindersDefining and sending remindersDefining and sending remindersDefining and sending remindersDefining and sending remindersManaging the cost of changeManaging the cost of changeManaging the cost of changeManaging the cost of changeManaging the cost of changeManaging the cost of changeReviewing the problem investigation
Release Management lifecycle
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Initiate milestone - Creating release requestsPlanning milestone - Planning and scheduling the release requestManaging release management approvalsDeployment milestone - Rolling out the release to the businessBuild milestone - Building a controlled environment for the releaseTest milestone - Testing the releaseClose Down milestone - Completing release requestsInitiating a releaseInitiating a releasePlanning and scheduling release requestsPlanning and scheduling release requestsApproving release requestsApproving release requestsDeploying the release to the businessTesting the releaseBuilding a controlled environment for the releaseBuilding a controlled environment for the releaseDeploying the release to the businessTesting the releaseClosing the releaseClosing the releaseInitiating a releasePlanning and scheduling release requestsBuilding a controlled environment for the releaseApproving release requestsDeploying the release to the businessTesting the releaseClosing the releaseProcess flow of a release requestApproving a release requestProcess flow of a release requestApproving a release requestApproving a release requestProcess flow of a release request
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Assigning release requestsAssigning release requestsAssigning release requestsInitiating and modifying a release requestInitiating and modifying a release requestInitiating and modifying a release requestManaging a release planManaging a release planManaging a release planModifying release requestsMonitoring the progress of a release requestMonitoring the release request progress and effortsMonitoring the release request progress and effortsMonitoring the release request progress and effortsWorking with costsWorking with release activities
Common consoles
The following topics related to accessing and navigating the consoles are in the BMC Helix ITSM online documentation:
Managing your work by using Ticket Console
Common tasks
The following topics are in the BMC Helix ITSM online documentation:
Receiving BMC Helix ITSM broadcasts in RSS Feeds and on Twitter
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