Information
This documentation supports the 21.05 version of BMC Helix ITSM: Change Management. To view an earlier version, select the version from the product version menu.

Adding costs to release requests


Risk, time, and costs (actual and budget) from activities and change requests that are related to the release manifest are rolled up on the Financials tab. For activities, only the time spent, and the actual and budget costs, are rolled up to the release. For change requests, in addition to time spent and costs, the highest Risk Level is also rolled up to the release.


To roll up costs

  1. Open the release request.
  2. Click Links > Financials.

    rm-financials-costs_62030_516.gif

    Based on the changes and activities displayed in the release manifest, the Release Costs table displays the costs associated with the release, and the rolled-up costs from the related activities or change requests. 
    For more information, see Creating-a-release-manifest.

  3. Click Add to attach costs to the release.

    Warning

    Important

    If you attach a cost entry to the release, the Release Costs table does not list a related request ID.

  4. Filter the release costs by selecting values from the Cost Category field. 
    The default option displays all entries. Select Infrastructure Change, Release, or Activity to display costs associated with those entries.
  5. Filter the release costs by selecting values from the Show field. 
    All Cost Types (the default value) displays all release and rolled-up costs.
  6. (Optional) Click View to view the costs associated with the release, or click Delete to remove them.

    Warning

    Important

    You can only delete Release costs from the Financials page of the Release form.

  7. Click Save.

 

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BMC Helix ITSM: Change Management 21.05