Orientation
Product roles
The following functional roles are part of the Change Management application:
- Infrastructure Change Approver
- Infrastructure Change Coordinator
- Infrastructure Change Manager
The following user roles are part of Change Management IT Support:
- Change Coordinator
- Change Manager
- Task Implementer
For more information, see Roles-and-permissions-in-Change-Management.
Product features
For more information, see:
Product documentation
Use these links to quickly find information that will help you get started working with BMC Helix ITSM: Change Management. The links are organized by broad user types:
Role | Reference topic |
|---|---|
End users | |
Administrators | |
Developers |
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*