This documentation supports the 22.1 version of BMC Helix ITSM: Asset Management.To view an earlier version, select the version from the Product version menu.

BMC Helix ITSM: Asset management overview

BMC Helix ITSM: Asset Management helps you manage assets, contracts, costs, software licenses, and outage indicators of your company. It helps reduce the total cost of ownership of items represented by your assets and increases return on investment. As an asset management user, you can perform the following actions:  

  • Procure assets 
  • Create and update the asset and CI attributes
  • Manage contracts
  • Monitor asset usage 
  • Maintain purchase costs and chargebacks

CI is any component that needs to be managed to deliver an IT service.

Asset is a financially valuable component that can contribute to the delivery of an IT product or service.

BMC Helix ITSM: Asset Management provides the following benefits:

  • Optimal management of service assets from initial procurement to retirement
  • Timely supplier order fulfillment
  • Increased compliance with regulations and standards
  • Mobile-optimized features for scanning and receiving assets

Related topics

Key-concepts

Learning-about-Asset-Management

The following image illustrates an asset console:

image2021-5-4_11-16-27.png

Product roles

The following figure shows the several roles involved in BMC Helix ITSM: Asset Management:

image2020-12-10_8-54-17.png

Product features

BMC Helix ITSM: Asset Management is a part of the BMC Helix ITSM. BMC Helix ITSM: Asset Management helps you purchase, track, and monitor the assets of your company.

The following figure shows the key features of BMC Helix ITSM: Asset Management:

image2020-12-10_8-53-45.png

To get started, see the following topics:

Product documentation

The BMC Helix ITSM: Asset Management documentation helps new and experienced users implement or use this product. Based on your role, the following sections of the documentation are recommended:

product documentation.png

Documentation sections

 

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