Setting up an AR System fixed and floating license

A fixed license type is associated with a user name and is always reserved for that user. A user cannot be assigned the same fixed license for more than three times in one week. If this limitation is exceeded, the user must wait one week from the first assignment of the fixed license before it can be assigned again.

A floating license type is not associated with a user name and is not reserved for any specific user. Multiple users can use the same Floating licenses, one user at a time. They are available on a first-come, first-served basis. Floating license types include all the capabilities of a Read license, and also enable users to modify and save data for requests that they did not submit based on the groups to which they belong. This type of license is designed for users who occasionally need to modify and save requests.

The following diagram illustrates how to set up an AR System fixed and floating license:

To set up an AR System fixed and floating license and calculate compliance

1. From the IT Home page, select Product Catalog > Product Catalog console.
2. Create a Product Catalog entry for CI Type Software and Product Type Product CI.
   Your categorization for tracking fixed and floating licenses must follow the way the licenses are shown in the Add or Remove license form. For example; BMC:Asset Mgmt, BMC:Change Mgmt, BMC:Incident Mgmt, AR User. Otherwise, the product will not connect to the license certificate. The product categorization must be exactly as follows to run compliance on BMC Helix ITSM: Asset Management licenses:
   • Tier 1 = BMC:Asset Mgmt
   • Tier 2 = BMC:Asset Mgmt
   • Tier 3 = BMC:Asset Mgmt
   • Product Name = BMC:Asset Mgmt
3. Click the Model/Version tab and enter values for the Model/Version and Market Version, and set Requires Contract to Yes.
4. On the IT Home page, select Asset Management > Manage CI and create a new Computer System CI.
5. On the specifications tab, in the DNS Host Name field, enter the AR System server to run the compliance on. 
6. On the IT Home page, select Asset Management > Manage CI and create a new product CI by using the Product Catalog entry as specified in step 2.
7. On the IT Home page, select Asset Management > Manage CI. search for the recently created Computer system CI, and relate the Product CI from step 4 to the Computer System CI as a component or hosted system component.
8. In the Application Administration Console, select Custom Configuration > Asset Management > Advanced Options > Setup Server Info for AR System License Type, and enter server connection information that will be used for the AR System Fixed and Floating license. 
   This should be the same AR System serveras you entered in the DNS Host Name field in step 4 because the license engine uses this as part of the criteria when running compliance.
9. On the IT Home page, select Contract Management > Contract Console, and create a new software contract. From the newly created software contract, create a new License Certificate. Use the product categorization from step 2. For the license type, select AR System Fixed and Floating license. Use the server name from step 4 in the connection details.
10. On the IT Home page, select Asset Management > SAM console > Manage License Jobs, and create a new license job for the AR Server fixed and floating license using all categorization tiers populated.
11. Run the license job.
12. Review the compliance details on the license certificate and observe the deployed values for fixed and floating licenses.
    The license engine calculates compliance by comparing the number of fixed and floating licenses in the AR System Administration Console > System > General, add or Remove Licenses form for BMC:Asst Mgmt User Fixed and Floating, to the number of BMC:Asset Mgmt User fixed and floating licenses applied to users in the User form and reports compliance.
13. To verify the number of fixed licenses, select the AR System Administration Console > System > General, and open the Add or Remove Licenses form.
14. Open the User form and search for %BMC:Asset Mgmt User Fixed% in the Application License. 
    This must match what the compliance details show for fixed licenses. To determine the floating licenses, look at the Server License Information form for the BMC:Asset Mgmt User Floating form. Software license management uses this number when calculating the Number of Users Floating Deployed value in the Compliance dialog box.