Reporting and Dashboards

Landing page Dashboards

There are a number of dashboards that can be imported into the BMC Helix Dashboards on the normal way, the definitions are provided.

• Go to the dashboard to be displayed in dashboards, and select the share option, navigate to Embedded, and copy embedded iframe string

• Clean the iframe string by removing everything in yellow <iframe src="https://mobilereach-itom-dev.onbmc.com/dashboards/d-solo/e99617eb-9418-444e-8972-83f8710c93c2/geomap-of-workorders-by-request-assignee?orgId=632559010&from=1770283392818&to=1770304992818&theme=dark&panelId=3" width="450" height="200" frameborder="0"></iframe>
• Navigate to the FSM:Config:SupportGroups form, and enter the dashboard value in the first dashboard line, under the global company record.
• NOTE: Some Sample Dashboards were provided to import into Helix Dashboards.
• NOTE:  There should always be at least one record in this config, for the Global company

FSM:Config:Support Groups - Dashboards

Make sure to add the dashboards url to the Innovation Studio iframe security settings:

Configure the following setting in the Mid-Tier to allow iframe displays for the dashboards.