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Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

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Known-and-corrected-issues

Downloading the installation files

Related products

BMC Remedy Action Request System 9.1BMC MyIT 3.2

Date

Title

Summary

28 February, 2017

Enhancements available in this service pack:

  • New data cleanup utility
  • Enhanced notifications logic
  • Enhanced journal configuration logic for cases and solutions
  • Additional notification messages types for HR agents
  • Updated accessibility of cases
  • Updated lifecycle workflow for cases
  • Updated Receive Notifications option in a Case form
  • New Manager Login ID field in a People form

For technical information and bug fixes that are part of this release, see Known-and-corrected-issues.

23 June, 2016

Enhancements available in this release:

  • Enhanced platform support
  • Integration with BMC MyIT Service Broker
  • User synchronization between BMC Remedy IT Service Management and BMC HR Case Management
  • Import and export of solutions
  • eForms integration with BMC MyIT
  • Automatic case creation based on appointment requests by self-service users
  • New integrated dashboards in the Reporting Console

For technical information and bug fixes that are part of this release, see Known-and-corrected-issues.

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