Phased rollout This version is currently available to SaaS customers only. It will be available to on-premises customers soon.

Troubleshooting


This section provides information about troubleshooting issues that you might encounter when working with BMC Helix Virtual Agent.

Action

Reference

Troubleshoot BMC Helix Virtual Agent issues

Troubleshoot IBM Watson Assistant issues

Troubleshoot live chat issues

Troubleshoot issues that appear when publishing services

Troubleshoot Service Request Chat Actions

Troubleshoot Single-Sign-On Configuration

Related topics

Known-and-corrected-issues

Support-information