This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License-types-and-features.

Service connector capabilities

Service connectors connect your catalog to external systems. BMC Helix Digital Workplace Catalog includes out-of-the-box connectors.

As a developer or an application business analyst, you can use BMC Helix iPaaS, powered by Jitterbit and MuleSoft, to integrate BMC Helix Innovation Studio applications with third-party applications. BMC Helix iPaaS is an Integration Platform as a Service (iPaaS), used to connect BMC products with on-premises, cloud, and legacy third-party applications. Learn more about BMC Helix iPaaS integration in the BMC Helix iPaaS documentation. For more information about the integration with BMC Helix iPaaS, powered by Jitterbit, see Integrating BMC Helix Innovation Studio applications with third-party applications by using BMC Helix iPaaS, powered by Jitterbit . For more information about the integration with BMC Helix iPaaS, powered by MuleSoft, see Integrating BMC Helix Innovation Studio applications with third-party applications by using BMC Helix iPaaS, powered by MuleSoft.

BMC Helix Digital Workplace Catalog also supports automation connectors configured in BMC Helix Innovation Studio. For more information about automation connectors, see Automating processes in the official BMC Helix Innovation Studio documentation.

Required license

DWP Advanced icon.png BMC Helix Digital Workplace Advanced

Related topics

Workflows-for-service-fulfillment

Importing-service-catalog-items-from-external-systems

Creating-selection-menus-for-question-responses

Integrating-with-other-applications-by-using-BMC-Helix-iPaaS


Before you begin

Before you can use a connector, you must create the connection and add configuration details, as described in Configuring-service-connectors. The following table lists the abilities of service connectors provided by BMC Helix Digital Workplace Catalog. 

Connector name column—Indicates the link to additional details about the connector.

Catalog import column⁠—Indicates connectors that provide the ability to import services or other items into the service catalog.

Process workflow column⁠—Indicates connectors that can be used in the process workflow for service fulfillment.

Resource mapping column—Indicates connectors that provide the ability to map data resources to responses in the service questionnaire.

A blank cell indicates that the connector does not include the capability.

If you are an existing BMC Helix Integration Services customer, see Integrating-BMC-Helix-Digital-Workplace-Catalog-with-BMC-Helix-Integration-Service to learn how to integrate.