This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License-types-and-features.

Managing end user features

Your end users can leverage a range of features configured to serve the business need of their company. For example, a user can filter services by categories on the Catalog page or interact with their colleagues through social posts. To be able to do that, as an administrator, you need to manage end user features as described in the following topics:

If you have a DWP Advanced icon.pngBMC Helix Digital Workplace Advanced license, then, for information about setting up end user features in BMC Helix Digital Workplace Catalog, see Setting-up-enhanced-end-user-features. This section includes features such as enabling users to reopen requests and enabling service request collaboration.

 

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