Phased rollout This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

Connecting your catalog to external systems

BMC Helix Digital Workplace Catalog integrates with external fulfillment systems through service connectors that pass information from a service request to an external system. To create the enhanced service catalog, a service catalog administrator must first set up service connectors.  

This section includes the following topics:

Topic

Description

Provides an overview of service connectors, and describes integration use cases.

Describes how to configure connection with external systems via BMC Helix Digital Workplace Catalog service connectors.

Provides an overview of capabilities of connectors shipped with BMC Helix Digital Workplace Catalog.

Required licensing

SaaS subscribers who use BMC Helix ITSM or BMC-Helix-Virtual-Agent-Basic-service are entitled to this feature.

Related topics

Integrating

Using-responses-from-a-connected-system-in-your-workflow

 

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