This topic provides the following information:
End-user response times were captured for key actions with 100ms latency in a test case that was simulated for workload of 500 concurrent DWP users and 10 concurrent DWP Catalog Admin users with Single BMC Digital Workplace Catalog Server
Details of Usecase and Steps are mentioned under BMC Digital Workplace Catalog definition of performance benchmark use case
The following table lists key actions for which end-user response time was captured:
| |
|---|
BMC Digital Workplace Catalog | - Login (Landing as Catalog Page)
- Search BMC Digital Workplace Catalog offering to Search for in the Superbox under Catalog Page
- Search Knowledge Article under Catalog Page
- Select Knowledge Article having 15+ related Article
- View All link Catalog Section having 100 Native DWP Catalog offerings
- View All link Catalog Section having 400 Remedy SRM's
- View All link Catalog Section having 29 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Small icons
- View All link Catalog Section having 189 Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Large Icons
- Browse Category having 200 DWP Catalog Native Services mapped to it
- Select Remedy SRM Service offering (Imported via Remedy Connector)
- Loading of Request Now Page
- Submit Remedy SRM Service Request
- Select Bundle Native Offering
- Loading of Request Now Page for Bundle Native offering
- Submit Bundle Service Request
- Submit Rating/Review
- Add Native Digital Workplace Catalog offering to cart
- Remove Native Digital Workplace Catalog offering from cart
- Go to MyActivity-All Tab
- Search with Request Id on MyActivity Page
- Search with Order Id on MyActivity Page
- Open Service Request having approvals
- Go to News Feed Page
- Search with Request Id on News Feed Page
- Search with Order Id on News Feed Page
- Go to MyStuff
|
Single user response times were captured for key actions for different types of Digital Workplace Catalog Admin users under no load at 100 ms latency.
| | | |
|---|
BMC Digital Workplace Catalog administration console | | | |
| | | - Go to Services
- Search Service
- Go to Publish Tab
- Unpublish a Service - Submit
- Delete Service - Delete
- Enter Details and Create New Service
- Save Service
- Submit Service For Approval
- Pending Tab
- Approve and Publish Service
- Create Bundle
- Save Bundle
- Approve and Publish Bundle
|
| | | - Go to Categories
- Create New Category
- Delete Category
|
| | | - Go to Entitlements (Virtual MarketPlaces)
- Create New Virtual Market place
- Add Attributes
- Load Other Fields
- Save Custom Groups
- Loading of Users
- Select and Add Users
- Loading of Catalog Services
|
| | | |
| | | - Enter Name and Create Banner
|
| | | - Go to Templates
- Save Templates
|
The nominal workload environment was defined by the distribution of concurrent users and transaction rates among the test scenarios. This workload was used as the baseline for consistent benchmarking of the performance and scalability of the BMC Digital Workplace Catalog application.
The following table describes the workload distribution for BMC Digital Workplace Catalog test scenarios:
Table
Workload distribution for BMC Digital Workplace (DWP) Catalog
Digital Workplace End User scenario | Percentage of total concurrent users | Transaction rate (per user per hour) |
|---|
| | |
Create Native Digital Workplace Catalog Service Request | | |
Create Remedy SRM Digital Workplace Catalog Service Request (via Remedy Connector)
| | |
Create Native Digital Workplace Catalog Bundle Request | | |
Shopping Cart - Rate/Review and Create Native DWP Catalog Service Request | | |
Browsing My Activity and News Feed Page | | |
| | |
Digital Workplace Catalog Admin scenario | Percentage of total concurrent users | Transaction rate (per user per hour) |
|---|
Create New Service offering | 2% of DWP Catalog Total End users | |
The following table describes the projected executions for BMC Digital Workplace Catalog with given concurrent users in an hour
Table
BMC Digital Workplace Catalog executions
Digital Workplace End User scenario | |
|---|
| |
Create Native Digital Workplace Catalog Service Request | |
Create Remedy SRM Digital Workplace Catalog Service Request (via Remedy Connector) | |
Create Native Digital Workplace Catalog Bundle Request | |
Shopping Cart - Rate/Review and Create Native DWP Catalog Service Request | |
Browsing My Activity and News Feed Page | |
| |
Digital Workplace Catalog Admin scenario | |
|---|
Create New Service offering | |
The following table summarizes Digital Workplace Catalog page configured during the test executions
Table
BMC Digital Workplace Catalog Page Configuration
| |
|---|
Native DWP Catalog Service offerings | |
Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Small icons | |
Mixed items (DWP Catalog offerings, SRM, Quick Links, How-to) - Large icons | |
Native DWP Catalog Bundle offerings | |
| |
| |
| |
SRM Service offering (Imported via Remedy Connector) | |
| |
| |
The following table summarizes the base application data volume in the BMC Remedy AR System and Service Broker database prior to starting the tests:
Table
Data volume for BMC Remedy AR System
| | |
|---|
BMC Service Request Management | Application Object Template (AOT) | |
| Process Definition Template (PDT) | |
| |
Service Request Definition (SRD) | |
| |
SRD for create Service Request with 6 questions mapped to 2 incident fields | |
SRD for create Service Request with 6 questions but no mapping | |
| |
BMC Service Request Management - Work Orders | | |
| | |
| | |
| | |
BMC Atrium CMDB and Foundation | | |
| | |
| |
| |
| |
| |
| |
| |
CIs and Relationships (total) | |
| |
| |
| |
| |
| | |
The following table summarizes the Service Broker database data volume prior to starting the tests:
Table
Data Volume for Service Broker (SB)
The following table summarizes the Social data volume (Mongo DB) prior to starting the tests:
Table
Social Data volume in MongoDB
