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Note This documentation supports the 20.17.01 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

20.17.01.051.011: Patch 1 for version 20.17.01

This topic contains information about the fixes in this patch and provides instructions for upgrading to the patch.

Warning

Note

BMC Remedyforce 20.17.01.051.011 (Winter 17 Patch 1) is a cumulative release and includes the enhancements that were provided in version 20.17.01.051 (Winter 17) and its patches. For more information, see Release-notes-and-notices.

Product updates

The following product updates are provided in BMC Remedyforce 20.17.01.051.011:

Updates to supported browsers and integration

BMC Remedyforce 20.17.01.051.011 (Winter 17 Patch 1) supports the following additional browsers and integration with other BMC products:

  • Browser:
    • Mozilla Firefox 51.0
  • Integration:
    • BMC Atrium Configuration Management Database 9.1 Service Pack 2

For a complete list of supported software, see Supported-browsers-mobile-devices-and-integrations

Corrected issues

For information about the issues that are corrected in the BMC Remedyforce 20.17.01.051.011 (Winter 17 Patch 1), see Known-and-corrected-issues.

Upgrading

BMC will automatically push version 20.17.01.051.011 (Winter 17 Patch 1) to all sandbox and production organizations on versions 20.16.01.57.61 (Summer 16 Patch 3 Hotfix 2) and 20.17.01.051 (Winter 17) as scheduled on the Release Schedules page. 

Information

If you are using profiles or custom permission sets to manage permissions for your users, you have to manually update permissions after your organization is upgraded to the latest version of BMC Remedyforce. You must perform these procedures for both self-upgrade and automatic upgrade. If you are upgrading from a few releases prior to the latest release, you must update permissions for each interim release.

For information about updating permissions and enabling new features in the current and previous releases, see Post-upgrade-procedures-repository.

Related topics

Supported-browsers-mobile-devices-and-integrations

Supported-languages-and-locales

BMC Remedyforce Maintenance Policy

 

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