Default language.

Information
Note This documentation supports the 20.17.01 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

Release notes and notices


This section provides information about what is new or changed in this space, including urgent issues, documentation updates, and patches. 

Success

Tip

To stay informed of changes to this space, place a watch on this page.

Date

Title

Summary

May 31, 2017

The following updates have been made in Patch 3 of BMC Remedyforce 20.17.01:

Corrected issues: For information about issues corrected in this patch, see Known-and-corrected-issues.

Additional supported browsers and integration:

  • Browser:
    • Mozilla Firefox 53.0.2
    • Google Chrome 58.0.3029.110 
    • Microsoft Edge 25.10586.672.0

April 7, 2017

The following updates have been made in Patch 2 of BMC Remedyforce 20.17.01:

Corrected issues: For information about issues corrected in this patch, see Known-and-corrected-issues.

Additional supported browsers and integration:

  • Browser:
    • Mozilla Firefox 52.0.2
    • Google Chrome 56.0.2924.87
    • Microsoft Edge 25.10586.672.0
  • Integration:
    • BMC Real End User Experience Monitoring Software Edition 10.7
    • TrueSight Operations Management 10.7

February 14, 2017

The following issues have been fixed in Patch 1.1 of BMC Remedyforce 20.17.01:

  • 81760
  • 80375

For information about issues corrected in this patch, see Known-and-corrected-issues.

February 3, 2017

The following updates have been made in Patch 1 of BMC Remedyforce 20.17.01:

Corrected issues: For information about issues corrected in this patch, see Known-and-corrected-issues.

Additional supported browsers and integration:

  • Browser:
    • Mozilla Firefox 51.0
  • Integration:
    • BMC Atrium Configuration Management Database 9.1 Service Pack 2

January 6, 2017

Enhancements available in BMC Remedyforce 20.17.01 (Winter 17):

  • Self Service 3.0 is generally available
  • Remedyforce UI enhancements
  • Ability to highlight new incidents and service requests in Remedyforce Console list view
  • Ability to customize the Remedyforce list view columns
  • Hiding the Salesforce sidebar on the Remedyforce Console
  • Assign to me option for Incidents and Service Requests on the Remedyforce Console
  • SmartView on the Remedyforce Console forms
  • Displaying Activity Feed on the Remedyforce Console forms
  • Enhancements to the type ahead functionality
  • Displaying the full name for the Client ID field
  • Embedding videos in knowledge articles
  • Remedyforce discovery enhancements
  • Reconciliation of CMDB records - BETA
  • SmartSync - BETA enhancements

Known and corrected issues in BMC Remedyforce 20.17.01 (Winter 17):

For information about issues that are known and corrected in this release, see Known-and-corrected-issues.

Success

Tip

Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.  

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

  1. Click the Export icon in the upper-right. 1744830844926-963.png
  2. From the Export menu, select PDF.
  3. Follow the prompts for page selection and other options.
  4. Click Export.

 

Error

You must log in or register to view this page

Related topics

Known-and-corrected-issues

Supported-browsers-mobile-devices-and-integrations

Supported-languages-and-locales

Support-information

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Home