Release schedules

This topic provides the upgrade schedules for the listed Remedyforce release version and its patches.

Last updated: April 04, 2025

Update summary: Added details about the Winter 25 release that is generally available on April 04, 2025.

Product documentation

To access documentation for the Winter 25 release of Remedyforce, click the following links:

Documentation Home | Release notes and notices | Upgrading | Upgrade FAQs

Remedyforce Hybrid Upgrade/Patch Schedule

  • Remedyforce customers should refer to the Salesforce Trust website for any scheduled platform maintenance dates that may conflict with a Self Upgrade plan.
  • Remedyforce Self Upgrading will upgrade and patch your ORG to the latest version available on the date that you Self Upgrade. If a patch is released after your Self Upgrade date, your ORG will be patched to the latest version on the Automatic Patch dates unless you again Self Upgrade to the latest patch release.
  • Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched version of Remedyforce.

Remedyforce Winter 25 Sandbox and Production Self and Automatic Upgrade

April 04 - April 17

April 18

April 19 - May 01

May 02

Remedyforce Winter 25 Sandbox Self Upgrade Window

Remedyforce Winter 25 Sandbox Automatic Upgrade

 

 

Remedyforce Winter 25 Production Self Upgrade Window

Remedyforce Winter 25 Production Automatic Upgrade

Note:

  • All dates and times listed are Eastern time (New York, USA).
  • We recommend that you do not refresh your sandbox organization during the upgrade window as it excludes your organization from the future upgrades.

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*